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LeanIntent Framework


LeanIntent Framework

What It Is
How It Works
What To Do

Three Views

The LeanIntent Framework consists of three views that answer the following questions:

  • What It Is - What exactly is this thing called "lean?" What does it mean to be a Lean Intelligent Enterprise?
  • How It Works - How do I organize and reason about the various lean terms, principles, practices, tools, and techniques into a mental model I can use effectively? How do the various constructs of lean fit together in support of a Lean Intelligent Enterprise?
  • What To Do - How does lean work at each level of the organization? What do I need to know and do given my role and level of responsibility in the company? What are others doing across the organization in our quest to become a Lean Intelligent Enterprise?

You can drill into the details of each framework section by clicking on a link or graphic above. Aspects of these views have been adapted from lean manufacturing principles and are specifically modified for the non-manufacturing Lean Intelligent Enterprise.

Desire To Be Better

Many organizations are under constant pressure from multiple entities to improve how they do business—customers, shareholders, Wall Street analysts, environmentalists, government agencies, society, and others. There are two major benefits of adopting lean: 1) customers get the best product at the best price at the right time, and 2) producers enjoy improved productivity, performance, predictability, and profitability.

Filling a Need

Recently there has been a groundswell of interest by people and organizations in the global economy to become more lean. Despite numerous books, articles, and blogs, a unifying framework of the key principles and underlying truths of lean seems to be missing. The lean industry needs a framework to provide the mental map and foundational constructs for understanding, applying, and becoming lean. LeanIntent was developed to meet that need, primarily for non-manufacturing industries such as:

  • eCommerce
  • Finance/Banking
  • Government
  • Insurance
  • Internet
  • Medical
  • Oil & Gas
  • Retail
  • Services
  • Technology
  • Telecom
  • Transportation

Beyond Mainstream Lean

LeanIntent goes beyond the common lean topics of waste, flow, six sigma, total quality management, and others. It focuses on the mental, philosophical, operational, and organizational aspects of the larger field of lean so that companies can directly achieve the benefits of a Lean Intelligent Enterprise.



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